Once you have logged into your personal page at https://scheduling.shopmetrics.com/, go to the “Open Opportunities” section to see the available projects in your area. On this page, you will see the industry (eg bank or restaurant), addresses of the locations to be visited, timeframe, scenario specifics and the rate of pay offered for this particular assignment.
– Choose the project you like, then go to the “Certifications” section. You can only get an assignment once you have successfully passed the certification for that project. Each project has its own certification as a result of the differences between projects. After you have passed the certification, you can apply for service evaluation jobs.
– During the next 12-14 hours, your application will be reviewed by the 4Service team and either approved or declined.
– If it is approved, you will receive an email notification stating that you have been awarded the assignment and 4Service is expecting you to complete it within a certain deadline (stated in the message) and enter your results into our system within 12 hours after the visit has ended. Be sure to check your inbox and even your spam folder from time to time as the notification might end up there. You may also receive a call from the 4Service team prior to your visit.
IMPORTANT! The visit assigned to you will appear in the “Inbox” on your personal page. The empty report form will be available for completion after the visit.
– If your application is declined, you will receive an email message stating that the evaluation has been assigned to another shopper. In most cases, there is more than one mystery shopper applying for each service evaluation job and the shoppers which have the best quality fieldwork are given priority. Don’t be disheartened if your application gets declined – there will be many more chances to become a Mystery Shopper with us!
How can I check my certification score?
You can access your certification score from your personal page at http://4service.shopmetrics.com. Click the “Certification” section and then on“Completed”, where you will be able to see your scores on all certifications submitted.