If you think about what is a mystery shopper job, how to become a mystery shopper and what are the types of mystery shopping, so read below:
Mystery shopping is a legitimate way to make money by visiting the establishments. Mystery shopper receives the task and the specially developed instruction, visits the stores, restaurants, banks, gas stations, etc. as a regular customer, checking and evaluating the service of the establishment.
To become a mystery shopper online you just need to fill form on the website of the reputable mystery shopper companies.
You have a possibility to become a mystery shopper for different mystery shopping types:
Mystery shopper for establishments ??
The most common type of mystery shopping is to check the establishment by a specially trained person. Mystery shopper visits the establishment and evaluates its service on the basis of pre-designed criteria and indicators.
This type of mystery shopping is perfect for those companies where a specialist can easily imagine himself as an ordinary customer without causing any suspicion by the staff. The most common industries where a mystery shopper performs this type of check: retail, restaurant business, banking, gas stations, hotels, fitness, medical clinics.
Telephone mystery shopper jobs ?
This type of service evaluation is the most common in the sphere of call centers and in companies that interact with their customers by phone. Such checks are conducted by a telephone mystery shopper, who call the company in order to assess a customer service by call center employees.
Phone mystery shopping is common in such industries as call centers, hotels, tourism, information technology, communications, healthcare, automotive.
Mystery shopping for online stores ??
Internet mystery shopping is conducted by a mystery online shopper who assesses how quickly the online store employees react and process the applications, how company’s website is easy to use, etc.
This type of mystery shopping can be conducted in any companies that have their own online stores, but the most common areas: retail, tourism, communications, real estate.
