Photo audit

Extra cost-effective tool to control your retail chain

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Services in numbers
100%

Data quality and anti-fraud guarantee

100%

The cheapest tool to control your business

100%

Of efficiency

It takes 12 positive customer experiences to make up for one negative experience.

It is 6-7 times more costly to attract a new customer than it is to retain an existing customer.

89% of consumers have stopped doing business with a company after experiencing poor customer service.

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Sample of Retail Audits program and analytical report.

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How it works?
  • Send us your request
  • We set-up the app
  • We create accesses
  • Auditors use the app
  • You know everything in real time
Our high quality standarts
  • 100% of data is Geo-tagged

  • verified
  • quality03

    No fraud and risks

  • verified
  • Fast data delivery

  • verified
  • Cost effective

They have already improved their performance
unicredit - Photo audit
UniCreditBank

“It’s worth noting the following advantages of working with 4Service Group: – User friendliness of “Shopmetrics” platform. – A large base of mystery shoppers, thus facilitating “rotation” standards. – Flexibility and high-professionalism of the project team. As a result of our experience, UniCreditBank would like to fully recommend 4Service Group as a reliable and competent Mystery Shopping provider.”

karcher - Photo audit
Karcher

“We started out with an open audit concept. But this concept did not reflect our real goals. In other words, the customer’s point of view was missing from the equation. And then we decided, after receiving the first results from our Russian colleagues, to start afresh with mystery shopping as a new tool to improve our sales performance.”

nivea - Photo audit
Nivea

“A large base of mystery shoppers allows evaluating the quality of service with the coverage of the whole country. Comfortable functionality of the report-system allows producing the statistic data in the frame of each store and consultant, in addition to the questionnaire components. Such a method of data flow allows to rapidly monitor the level of service, as well as to provide prompt feedback to our employees. All of the above help us to greatly increase the level of professionalism.”

jysk - Photo audit
Jysk

“The polls are carried out with a certain frequency in order to keep track in time; the procedure has been done for decades. We conduct them once in half a year, measure brand knowledge, brand attitude, consumer perception of price level, quality level compared to specific competitors as well as how our consumers perceive the level of service in the store, that is, we evaluate all the factors. ”

socar - Photo audit
Socar

“Socar highly recommends 4Service as a reliable partner. They conduct high quality quantitative and qualitative studies and provide invaluable guidance on how to move forward.”

Photomonitoring

See your business through the customers perspective with the help of photo audit

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6 Things You Didn’t Know About Your Employees

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