Competitor price monitoring

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Services in numbers

Of customers compare prices before choosing the brand


Of data accuracy is guaranteed


Of our clients use our data to form price strategy

It takes 12 positive customer experiences to make up for one negative experience.

It is 6-7 times more costly to attract a new customer than it is to retain an existing customer.

89% of consumers have stopped doing business with a company after experiencing poor customer service.

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Sample of Retail Audits program and analytical report.

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How it works?
  • You fill out the request
  • We analyze our experience
  • We check the competitor’s prices
  • We compare your price level to that of your competitors
  • You develop pricing strategy
Our high quality standarts
  • 100% of data is Geo-tagged

  • verified
  • Own high-quality standards and app

  • verified
  • Fast data delivery

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  • Global coverage

They have already improved their performance
nivea - Price monitoring

“A large base of mystery shoppers allows evaluating the quality of service with the coverage of the whole country. Comfortable functionality of the report-system allows producing the statistic data in the frame of each store and consultant, in addition to the questionnaire components. Such a method of data flow allows to rapidly monitor the level of service, as well as to provide prompt feedback to our employees. All of the above help us to greatly increase the level of professionalism.”

unicredit - Price monitoring

“It’s worth noting the following advantages of working with 4Service Group: – User friendliness of “Shopmetrics” platform. – A large base of mystery shoppers, thus facilitating “rotation” standards. – Flexibility and high-professionalism of the project team. As a result of our experience, UniCreditBank would like to fully recommend 4Service Group as a reliable and competent Mystery Shopping provider.”

karcher - Price monitoring

“We started out with an open audit concept. But this concept did not reflect our real goals. In other words, the customer’s point of view was missing from the equation. And then we decided, after receiving the first results from our Russian colleagues, to start afresh with mystery shopping as a new tool to improve our sales performance.”

bbb - Price monitoring
Better Business

“Quick and efficient fieldwork. Prompt responses and updates from the primary contact.”

jysk - Price monitoring

“The polls are carried out with a certain frequency in order to keep track in time; the procedure has been done for decades. We conduct them once in half a year, measure brand knowledge, brand attitude, consumer perception of price level, quality level compared to specific competitors as well as how our consumers perceive the level of service in the store, that is, we evaluate all the factors. ”

kamaz - Price monitoring

“4Service offers high quality investigations and we are absolutely delighted with their results which help us evaluate customer loyalty and influence how we improve on our service. We feel 100% certain we have made the right decision in choosing 4Service to conduct this work for us.”

socar - Price monitoring

“Socar highly recommends 4Service as a reliable partner. They conduct high quality quantitative and qualitative studies and provide invaluable guidance on how to move forward.”

With pricing audits, you can сompare your price level to that of your competitors and much more Find out
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6 Things You Didn’t Know About Your Employees

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