Have you decided to work from home and want to find a job in customer service? This is one of the most common activities and recently many people are wondering how to start working from home in the customer service field. Such work is attractive because it does not require Read more…
When and how the client should complain about bad customer service ? As a company that investigates the level of consumer service, we’re sensitive to a low level of consumer satisfaction. There is no doubt that, as clients, we’ve had bad customer service experiences. Almost everyone has found ourselves upset Read more…
Mystery shopping for the gas station is an excellent solution for car owners and who often fill up a car, as this is a great way to save money. Also you, as a mystery shopper, probably put many miles on your car during the day, a week or a month. Read more…
12 MERCHANDDAISE RECEPTIONS FOR INTERNET SHOPS In the broadest sense, merchandising is defined as ‘the activity of promoting the sale of goods’. Whether this is in a store, over the phone or online the principle is the same – ‘Sell more stuff (Profitably)’; the differences come in the techniques employed to Read more…
Hi everyone, today I want to share your impressions from visiting Apple Store in Dubai Mall! Dubai is well known for its biggest shoping mall in all over the world- Dubai Mall. Since there is no Apple Store in our country and the prices for the new iPhone have been Read more…
The high quality of customer service is of great importance for business success. This truth, known to all, is confirmed by many studies. According to the latest data, in 82% of cases the termination of relations with the company is due to poor quality of service. 95% of respondents take Read more…
Source of the picture – https://www.facebook.com/mspa.europe.africa/ Today mystery shopping is a huge sphere, the main mission of which is to improve the quality of service in various establishments. Mystery shopper job is an interesting and fascinating activity. But with the growth of the industry, mystery shopping has become the subject of Read more…
A big variety of stores, banks, restaurants and other businesses hire mystery shoppers to observe and measure customer service, product quality and the general environment of their establishments. The main role for mystery shoppers is making purchases and file reports on their experiences. Companies primarily advertise mystery shopping opportunities on Read more…
Mystery shopping cannot always provide you with continuous work and a steady income. However, the main task of mystery shopping is to improve the quality of service by earning money. Therefore, you must be careful when choosing a company to work for to ensure you do not to lose your Read more…
What to do if you are spotted as a mystery shopper?? We hope that you will never get into such an awkward and unpleasant situation as being identified as a mystery shopper, but still it is useful to know how to act in such unforeseen circumstances! While working as a Read more…