The Secret Customer took the task for a visit, on the phone with the representative of the company she discussed the time and the place of the visit. She was known to be as very responsible and conscientious so there was no doubt that she would do the task well Read more…
Our Secret Customer tried to attract shop-assistant’s attention and to get some advice from her, but wasn’t successful. Would you like to know who helped our Secret Customer in the end? The shop-assistant asked what I needed the phone for. I explained that I would like to give it as Read more…
I made a visit to the bank for the company “4service”. I went in the bank, had a consultation and asked all the needed questions. I knew for sure, that a visit to this bank takes place only once a month and except me, nobody was going to visit it Read more…
The first my feeling while I was being in the dealership was irritation because of the searching of the parking place. There was a small parking lot, there were yellow plugs on the free parking places. I asked the watchman to put the plug out – he pointed me to Read more…
At the Company’s expense I could visit places, that are out in the scrub, places which can`t be reached even by bus. This time I had to visit exactly such a place, that can`t be reached by bus. So I was sitting on the bus station and understood that it Read more…
So… Everything started well. I had taken the task and had read all the instruction. I decided to go to the bank I had chosen to be serviced, with the check-up. At the appointed time I was at the location. So, I am sitting at the bank repeating the legend Read more…