Motivational Mystery Shopping

Boost your sales with our Motivational Mystery shopping program design

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Services in numbers

98%

Clients confirmed they had a sales growth during the program

+25%

Average target products growth after second stage of the program

100%

Budgets economy comparing with direct marketing

45% of US consumers will abandon an online transaction if their questions or concerns are not addressed quickly.

81% of companies motivate employees to treat customers fairly, and 65% provide effective tools and training to gain trust with their customers.

89% of consumers have stopped doing business with a company after experiencing poor customer service.

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Sample of Mystery Shopping program and analytical report.

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How does we works?

  • You fill out the request
  • Give us a sales target you want to achieve
  • We share our success cases
  • We design project mechanics
  • You boost your sales up to 50%

Our high quality standards

  • Project design according to your sales targets

  • verified
  • Shoppers grading-based selection

  • verified
  • Cross-continental experience

  • verified
  • Smart cases and results guarantee

They have already improved their performance

nivea - Motivational Mystery Shopping

Nivea

“A large base of mystery shoppers allows evaluating the quality of service with the coverage of the whole country. Comfortable functionality of the report-system allows producing the statistic data in the frame of each store and consultant, in addition to the questionnaire components. Such a method of data flow allows to rapidly monitor the level of service, as well as to provide prompt feedback to our employees. All of the above help us to greatly increase the level of professionalism.”

unicredit - Motivational Mystery Shopping

UniCreditBank

“It’s worth noting the following advantages of working with 4Service Group: – User friendliness of “Shopmetrics” platform. – A large base of mystery shoppers, thus facilitating “rotation” standards. – Flexibility and high-professionalism of the project team. As a result of our experience, UniCreditBank would like to fully recommend 4Service Group as a reliable and competent Mystery Shopping provider.”

ipsos - Motivational Mystery Shopping

Ipsos-Comcon

“When there are requests for mystery shoppers we consider Scheduling Worldwide in the first place. ”

bbb - Motivational Mystery Shopping

Better Business

“Quick and efficient fieldwork. Prompt responses and updates from the primary contact.”

jysk - Motivational Mystery Shopping

Jysk

“The polls are carried out with a certain frequency in order to keep track in time; the procedure has been done for decades. We conduct them once in half a year, measure brand knowledge, brand attitude, consumer perception of price level, quality level compared to specific competitors as well as how our consumers perceive the level of service in the store, that is, we evaluate all the factors. ”

Know the facts about how your employees perform their duties and making additional offers to the clients

Involve all employees, create positive perception of the program totally directed at motivation

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PDF

6 Things You Didn’t Know About Your Employees

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