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News, advices, recommendations, information for secret evaluators

Shopper's story

Yummy York

I’ve recently visited York with a group of five girlfriends, in search of some good English grub and, in particular, a proper cup of tea! On arrival at our B&B, we confirmed that we all wanted full English breakfast in Read more…

By Scheduling, 9 years9 years ago
Shopper's story

Lucky beigel

I come from beautiful country Georgia, capital Tbilisi. *That is country not state Georgia of the US. The interesting story that I experienced this summer is about lucky beigel that I ordered with my girlfriend in Dunkin’ Donuts (that is Read more…

By Scheduling, 9 years9 years ago
Shopper's story

The Hotel in Paris

It happened in July 2016. I was supposed to visit The Hotel in Paris. That was my fourth hotel mission I did for 4Service Group, so far without any problem. First when I tried to do the reservation booking via Read more…

By Scheduling, 9 years9 years ago
Shopper's story

When service delights the customer

Cold Friday evening after a long trip, delayed flight and forgotten gloves. I find myself in Milano, where I am spending a couple of days, and decide to go for a hot cup of chocolate and some shopping spree – Read more…

By Scheduling, 9 years9 years ago
Shopper's story

Excellent service

My story about service is not from adventureous vacation, but from vacation during which we moved my mother in law from one flat to another. As she lived too high to climb every day for 65 years old woman, we Read more…

By Scheduling, 9 years9 years ago
Shopper's story

Avia service

I used services of one regional airline company in the Countries of Central Asia. The international flight has been delayed for 5 hours because of the fault of the airline (late fill-гup of the vessel with fuel). In total 5-hour-expectation Read more…

By Scheduling, 9 years9 years ago
Shopper's story

Our Life is a Theatre or the Performance in the Bank

I was checking one of the banks and after that I had the only impression that the employees fulfilled all the employer’s requirements excellently! All the employees dressed in the uniform with badges and ties with the image of the Read more…

By Scheduling, 9 years9 years ago
Shopper's story

Extreme Birth Story

The Secret Customer took the task for a visit, on the phone with the representative of the company she discussed the time and the place of the visit. She was known to be as very responsible and conscientious so there Read more…

By Scheduling, 9 years9 years ago
Shopper's story

How Shop- Assistant Shared Her Responsibilities

Our Secret Customer tried to attract shop-assistant’s attention and to get some advice from her, but wasn’t successful. Would you like to know who helped our Secret Customer in the end? The shop-assistant asked what I needed the phone for. Read more…

By Scheduling, 9 years9 years ago
Shopper's story

Gossips in the bank

I made a visit to the bank for the company “4service”. I went in the bank, had a consultation and asked all the needed questions. I knew for sure, that a visit to this bank takes place only once a Read more…

By Scheduling, 9 years9 years ago

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